BPO TRAINING IN CHENNAI

A complete training module to develop English communication skills for anyone who wants to enter the BPO industry. In order to speak with customers across the globe, and answer queries satisfactorily. BPO agents need to be clear, prompt and precise with their responses, and speak English correctly, pleasantly and intelligibly. This module provides an easy-to-follow, step - by - step programme in building English-speaking skills, Accent, personality and Interview skills.

We are Velgro Academy and covering Oracle® DBA course at unique level in all aspects Technical as well real time oriented. Our core ideology is to nurture each Oracle® DBA aspirants should be much strong in concepts as well must be opt in handling real time issues. Our faculty has extensive year’s hands on experience in oracle installation, upgrade, data guard and RAC installation and strong knowledge in real time issues handling and consultant area.

Especially at Velgro Academy, students are being trained and educated by core people, therefore we declare with sense of pride that student technical aspects would be level of IT competence. We designed syllabus at unique level, our motto is especially the DBA course deliverance shouldn’t be level of certificate mode and must be level of real time focused. We keep ourselves align with IT new technology needs and empowering and enhancing our Course syllabus, since it is very strong base for us.

Introduction to BPO industry

• Types of BPO
• Functioning of a BPO
• Scope of the BPO Industry

Accent Skills

• SPEAKING
• LISTENING
• PRONUNCIATION
• VOCABULARY
• NON-VERBAL COMMUNICATION

SOFT SKILLS

• COMMUNICATION SKILLS
• CALL HANDLING SKILLS
• CORPORATE CULTURE
• ACHIEVING EXCELLENT CUSTOMER SERVICE
• SELLING SKILLS
• TIME MANAGEMENT
• STRESS MANAGEMENT

Course Duration:  2  to  3 Month, 2 hpd

Contact:  +91  9080334727

Mail:  info@velgrotechnologies.com